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NewDay USA review
NewDay USA review
December 18, 2023 / Catherine Miller
NewDay USA review
December 18, 2023 / Catherine Miller
Specialist in VA loans
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At a Glance

NewDay USA is a mortgage lender focused on VA loans for veterans. It makes purchasing a new home easier, with no downpayment or private mortgage insurance (PMI) required. You also get 24/7 support, a dedicated homebuying team, and the option to get a cash buyer certificate. Additionally, you can unlock equity from your existing home by taking out a cash-out refinance loan. This lets you take up to 100% of your home’s value for any purpose.

Key Figures

Loan types: VA cash out; VA home purchase

Loan products: VA only

Minimum credit score: Contact NewDay USA for more details

Repayment terms: 15-30 years


  • Specialist in VA loans
  • 24/7 support from loan specialists
  • No downpayment required
  • Support from homebuying team
  • Get a cash buyer certificate


  • Only available for eligible veterans
  • Credit requirements clear online

NewDay USA specializes in VA loans and can help you purchase a new property or access cash using the equity in your existing home. The great thing about a VA loan is that you don’t need a downpayment, making getting the property you want easier. NewDay USA also gives loads of support, for example connecting you to an expert homebuying team.

NewDay USA’s services are only available for eligible veterans, so check the requirements carefully before you apply. You will also need to speak to an agent to determine if your credit score meets the lending criteria, as details of what you need to qualify aren’t available online.

How it Works

To get started with applying for your VA loan from NewDay USA, you can call an agent or submit your information online to get a callback from the team. The agents will help you submit the required documentation, including your military records, to prove eligibility.

Once you’ve submitted your paperwork, your application will go forward for processing and underwriting. For a cash-out loan, you’ll need a property appraisal to check your home’s value.

If you’re taking a purchase loan, NewDay USA will connect you to a real estate agent to help you find a property. A closing agent will help finalize your loan and complete the paperwork so you can secure your home. There’s no extra fee for this.

You can also get a cash buyer certificate. This is where the NewDay USA team examine your credit score and income to prove you can purchase your property so that you can shop with confidence.

Once you’ve got your loan, you can use NewDay USA’s online portal to pay your premiums and view statements.

Types of Loans

NewDay USA offers two types of VA loans:

  • The NewDay USA 100 VA Cash Out: this loan allows you to access money from your existing home equity (up to 100% of its value). You can then use this money for whatever you need to purchase, or you can lower your monthly mortgage repayments.
  • The NewDay Zero Down VA Home Purchase Loan: this loan is for those who don’t yet have a property. There’s no downpayment or private mortgage insurance requirement.

Loan Features

A VA loan is aimed at veterans and their spouses to help them purchase, renovate, build, or retain a property. In general, a VA loan:

  • Requires no downpayment
  • Has lower interest rates than other types of mortgage
  • Asks for lower closing costs
  • Requires no private mortgage insurance

This makes it a great option for veterans who want to secure their future. NewDay USA makes its VA loans even more effective by offering:

  • Dedicated, 24/7 support from a homebuying team
  • Links to real estate agents with experience in working with veterans
  • A cash buyer certificate to prove you can purchase your chosen property

Rates and Terms

For both types of loan, you can choose a 15- or 30-year term. Interest rates will vary depending on your circumstances, such as your credit rating, downpayment (if providing one), or existing home equity. Details of typical interest rates aren’t available online, so you’ll need to contact NewDay USA to discuss your circumstances to find out what they might offer when you apply for your loan.


NewDay USA makes it easier for veterans to secure their futures by purchasing a property or releasing equity from their existing home. Its excellent customer service offers a high level of support, including from a homebuying team to help you secure the property you want. This is one of the most positive points of NewDay USA’s service and should really help you get closer to your goals.

With no downpayment or private mortgage insurance required, a VA loan can be more accessible than a regular mortgage.

Unfortunately, NewDay USA’s website doesn’t give full details of the credit score you need or the typical interest rates for your loan. However, you can get in touch with an agent 24/7 to discuss your circumstances and what you need from your mortgage. If you’re an eligible veteran or spouse looking for a mortgage loan, NewDay USA is well worth a look.

Contact NewDay USA

You can contact NewDay USA by phone, 24/7, on 800-405-4187 (for new applicants) or (855) 993-1716 for existing customers. NewDay USA can also connect you to Real Estate Agents who are experienced in working with veterans, and provide an expert Homebuying and Closing team to help you get your property.

NewDay USA is highly rated on Trustpilot, with an average score of 4.7/5 from 7,973 reviews (as of August 2023). Reviews particularly praise the customer service provided by NewDay USA’s agents.

On the Better Business Bureau (BBB), NewDay USA is accredited with an A- rating. It has an average customer score of 3.4/5 from 280 reviews. Reviews also praise the customer service, although some have had difficulty acquiring a loan.

Get started now, visit New Day USA
By Catherine Miller
Catherine Miller is a lead member of personal finance and pension innovator Maji, where she’s responsible for content creation and running Maji’s personal finance masterclass, among others. Miller also holds degrees in English and education, and worked as a teacher before moving into finance. Today, she combines aspects of education and personal finance to help readers make better decisions in finance and beyond.
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